Support

How can we
help you?

Our team is here to help with anything - from account setup to investment queries.

Get in touch

Choose the channel that works best for you.

Detailed queries, account issues, or document requests. We respond within 24 hours on business days.

Fastest way to get help. Chat with our support team directly from inside the FinzPark app.

For urgent investment or transaction issues. Available Mon–Sat, 9 AM – 7 PM IST.

Education Hub

Learn investing basics and more

FAQ

Answers to common questions

Disclosures

Regulatory & risk disclosures

General enquiries & feedback

We believe in transparent, accountable customer support and provide a clear complaints escalation path for all users.

Contact Support

Reach out via email or in-app chat. We aim to resolve all issues within 5 business days.

Escalate to Grievance Officer

If unresolved, email grievance@finzpark.com with your complaint reference number. Response within 10 business days.

SEBI SCORES

If still unresolved, you can register your complaint at scores.gov.in - SEBI's Centralised Online Complaint Redressal System.

ODR Platform

For disputes involving securities transactions, the SEBI ODR portal (smartodr.in) provides online arbitration and mediation.

Grievance Officer: grievance@finzpark.com · Xploreroots Private Limited, 1658, First Floor, 27th Main Rd, Sector 2, HSR Layout, Bengaluru – 560102